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Managing Talent Retention: An ROI Approach by Lisa Edwards, Jack J. Phillips

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CHAPTER ONE
Talent Management
The Key to Organizational Success
 
 
 
 
 
 
Talent management is one of the most important strategic objectives of organizations today. From every viewpoint, talent is essential and is often regarded as a key strategy in maintaining a competitive advantage. Talent management is needed for success, efficiency, and consistency. A systems approach is advocated, beginning with attracting talent and ending with removing talent. This approach brings a host of challenges:
1. A successful talent management process identifies critical jobs in the organization and finds ways to that ensure current and backup incumbents are top performers. Sometimes, people who are in critical jobs are not the best performers, and the best performers ...

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