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Managing Teams by Harvard Business School Press

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Obstacle 6: “Groupthink”

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As a team leader, you of course want your group to be close-knit and feel a strong sense of team identity. Without that cohesiveness, the team can’t make decisions, solve problems, and work toward its goals. But too much of this good thing can cause your close-knit team to fall victim to a pattern of thought called groupthink. And the more close-knit the team is, the higher the risk.

Groupthink is an undesirable condition in which team members think alike to the point where they’re unwilling to raise concerns about a project—even though these concerns are legitimate and based on hard data. Groupthink is driven by social ...

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