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Managing the Bots That Are Managing the Business by Thomas H. Davenport, Tim O'Reilly

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Managing the Bots That Are Managing the Business

We are just at the beginning of the transformation from an economy dominated by human workers to one dominated by electronic workers.

Editor’s Note: This article is one of a special series of 14 commissioned essays MIT Sloan Management Review is publishing to celebrate the launch of our new Frontiers initiative. Each essay gives the author’s response to this question:

“Within the next five years, how will technology change the practice of management in a way we have not yet witnessed?”

Science fiction writer William Gibson once said, “The future is already here. It’s just not very evenly distributed.” You don’t need to wait five years to see how technology will change the ...

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