Chapter 7.

Communicate Just-in-Time,All the Time

A THIRTYSOMETHING HIT THE BULL’S EYE when she said, “In an increasingly hectic environment, managers are communicating less with their peers and direct reports. This poses a challenge to successfully getting one’s job accomplished. I have learned how and when to approach management in hectic situations and communicate effectively to get what I need in a very short period of time.”

Why not proactively confront the challenge of effective communication so everyone can work successfully? You can do it by:

•   Creating the expectation that even in a hectic environment, communication on all projects, assignments, and important issues will be done just-in-time, all the time

•   Helping teams create easy-to-use ...

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