CHAPTER 11
THE BIG PICTURE DOES NOT EXIST UNTIL YOU HELP THEM SEE IT
Broadening the Myopic
They don’t seem to understand the correlation between being kind, efficient, customer focused, and the tip.
—Restaurant Manager
—Grocery Store Manager
—An Aerospace Manager
—A Millennial
The way to give Millennials the big picture is to engage in a learning process that is involving, presents complexity, and allows the learner to challenge institutional assumptions. By involving, we mean facilitation. The best managers intuitively know this and create orientations, provide training, and teach through learning activities. They see their role as key to their employees’ success.
Figure 11.1 Broadening the Myopic
THE MILLENNIAL INTRINSIC VALUE
Simplicity. One thing that will ring true to you if you have ever ...
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