NOTES

Chapter 1 The Millennials and You

1 Nadira Hira, “Attracting the twentysomething worker,” Fortune Online, May 15, 2007, http://money.cnn.com/magazines/fortune/fortune_archive/2007/05/28/100033934/index.htm.
2 C. Hirschman, “Here they come,” Human Resource Executive, (July 2006): 22.
3 J. Estrin, Closing the Innovation Gap: Reigniting the Spark of Creativity in a Global Economy (New York: McGraw-Hill, 2009, p. 56).
4 Hudson Institute (2003).
5 K. Dychtwald, T. J. Erickson, and R. Morison, Workforce Crisis: How to Beat the Coming Shortage of Skills and Talent (Boston, Mass achusetts: Harvard Business School Press, 2006).
6 G. Cole, R. Smith, and L. Lucas, “The Debut of Generation Y in the Workplace,” Journal of Business Administration Online, Retrieved October 21, 2005, from http://www.atu.edu/business/jbao/Menu/fall2002.htm
7 J. M. Twenge, Generation Me: Why Today’s Young Americans Are More Confident, Assertive, Entitled—and More Miserable than Ever Before (New York: Free Press, 2006).
8 Lee Hecht Harrison Survey (2006).

Chapter 2 Aren’t We All Just the Same?

1 Incidentally, that is the question when speaking of any type of diversity—really, aren’t we all the same?
2 E. Thelen and K. E. Adolph, Arnold L. Gesell, Developmental Psychology 28 (3) (1992): 368-380.
3 H. Schultz and D. J. Yang, Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time (1st ed.) (New York: Hyperion, 1997).
4 J. Pilcher, “Mannheim’s Sociology of Generations: An Undervalued Legacy,” British ...

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