August 2007
Intermediate to advanced
208 pages
4h 49m
English
book
Managing the Unexpected: Resilient Performance in an Age of Uncertainty, Second Edition
by Karl E. Weick, Kathleen M. Sutcliffe
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Chapter 3. The Three Principles of Anticipation
In this chapter and the next, we take a closer look at the five principles that enable HROs to maintain reliable performance while dealing with the unexpected. In this chapter, we examine the first three principles, all having to do with anticipation. As we noted earlier, the five principles serve as a basis for reasoning and a guide for conduct in high reliability systems. They also provide a framework for other organizations as well. In Chapter Two, we focused on one kind of HRO, the aircraft carrier, and used it to illustrate how effective performance is influenced by the expected, the unexpected, and mindfulness. Here and in Chapter Four, we use a different kind of HRO, nuclear power plants, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.