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Managing Using the Diamond Principle by Mark W. Johnson

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CHAPTER 3

Innovation

Be a diamond cutter! The people who can shake things up and get something accomplished are the diamond cutters, those who think outside the diamond and learn to use the diamond. Use the advice and counsel of those in the diamond’s middle—don’t use surveys of the people at the points to determine your course of action. Managers screw up by trying new things when they do not understand how their organization really works. The management fad du jour tends to fail because it’s developed by and for the people at the upper small end of the diamond, and is not something the people in the middle can buy into.

ASIDE:

Innovation and thinking out of the box are wonderful, but remember to keep your main thing in sight and get the job ...

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