Chapter 8Managing Risk and Change

It takes a lot of courage to release the familiar and seemingly secure, to embrace the new. But there is no real security in what is no longer meaningful. There is more security in the adventurous and exciting, for in movement there is life, and in change there is power.

— Alan Cohen, inspirational author

Technological change is like an axe in the hands of a pathological criminal.

— Albert Einstein

The important thing is this: To be able at any moment to sacrifice what we are for what we could become.

— Charles DuBois

At the risk of stating the obvious, change is inevitable. So why do so many companies and organizations do such a poor job of planning for and managing change?

In this chapter, we will discuss best ...

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