Chapter 13Building Diversity Competence for Individuals

DOI: 10.4324/9780367808884-17

DIVERSITY COMPETENCE FOR INDIVIDUALS AND ORGANIZATIONS

How do people and organizations learn to manage DEI effectively? Diversity competence (DComp) is a learning process leading to “effectively respond(ing) to the challenges and opportunities posed by the presence of social-cultural diversity in a defined social system” (Cox & Beale, 1997, p. 2). At work, DComp means learning how to alter one's behavior as an employee, supervisor, or manager in an environment that is diverse, or expected to become diverse in the future. Cox and Beale described its development in phases of awareness, understanding, and action. Preceding chapters have provided background ...

Get Managing Workplace Diversity, Equity, and Inclusion, 2nd Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.