LESSON THREE
Challenge Ideas, Not People
Former Director, McKinsey & Company
CHALLENGING IDEAS almost always improves the idea, but challenging ideas is often confused with challenging the person who holds the idea. There was one chairman, who came up the finance route, who cared a lot about financial matters and cared a lot about pay.
He really tried to figure all kinds of ways to get pay for his managers. He had a hundred managers together for a planning session, and he described how he had a “pay program” that would increase their pay and his pay at a time when people were being laid off and pay was being reduced for a lot of workers. Well, among these hundred managers there were many who believed the executives should be taking ...
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