In Chapter 3, we first encountered the trust equation, whose parameters include credibility, reliability, intimacy, and self-orientation. Although you can’t be intimate with a model, and no one expects a model to think of other people, a model can be both credible and reliable or it can fail to be either or both of these things. In Chapter 4, we explored how to make a model believable, but it is also important that a model is reliable.
The notion of a model needing to be reliable has received more attention in recent times, at least in part, thanks ...