INTRODUCTION
“How can I deal with my boss?”
I’ve probably asked myself this question hundreds of times over the course of my career, and I suspect you’ve done the same. It is a question we ask not only when we’re frustrated by someone who we view as a “bad” boss, but when we’re trying to help a “good” boss do the right thing.
It’s also a question we’re asking more now than ever before.
This is a time of tremendous stress in most workplaces. Organizations are pressuring managers to deliver better results with fewer people; they’re asking them to work in new, flattened structures; they’re insisting on diversity initiatives; they’re rotating people in and out of groups frequently; and they’re introducing new technologies that take some (or a lot ...
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