A common complaint at work is the lack of communication. This is expressed whenever team members are asked what their biggest challenges are. People from across organisations bemoan the lack of effective communication. Yet many senior managers put significant effort into communicating. You will often hear their complaint that they are doing so many presentations, attending so many town halls and team meetings, or doing so many one-to-ones with team members that they have no time to get on with other aspects of their job.
Communication is a central task of managers in all organisations. In times of change communication becomes even more important ...
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