1 I should note at this point that all the quotes that open the six chapters of this book plus the appendix are the same ones I used to open the seven chapters of my 1973 book, The Nature of Managerial Work (although not in the same order, except for this one in the last chapter of both books). They seem to work again remarkably well—although I hope not too well in the case of this one.
2 My university, McGill, has had a long-standing rivalry with the University of Toronto, in sports and otherwise. I chose its brochure, not because of this, but because it was handy and serves the purpose well. I’m sure such lists appear in the promotional hype of most business schools, including my own, none of which is taken seriously by many on the faculty. ...
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