April 2016
Intermediate to advanced
384 pages
9h 1m
English
Content preview from Mapping Experiences
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
CHAPTER 6
CHAPTER 6. Illustrate: Drawing the Diagram
“Graphical excellence is that which gives to the viewer the greatest number of ideas in the shortest time with the least ink in the smallest space.”
IN THIS CHAPTER
- Layout and form of a diagram
- Consolidating the content
- Designing the information
- Tools and software
- Case Study: Mapping the Lab Test Experience
“I’m not a graphic designer and can’t draw. How can I possibly create a diagram?” I get that reaction a lot in my classes and workshops on alignment diagrams.
There’s good news: creating an alignment diagram is not primarily about artistic talent. The task at this point is to compile all of your findings into a single, cohesive story. In some respects, creating an insightful storyline is the hard part.
Consider the diagram in Figure 6-1, created by Eric Berkman, a design strategist and author of Designing Mobile Interfaces (O’Reilly, 2011). It’s visually minimal, but reveals key insights about both negative and positive service aspects at a Starbucks coffee shop.
Or, review the diagram in the case study at the end of Chapter 5 created by Amber Brown. This simple arrangement of colored boxes had an impact on the organization and provided valuable insight.
Yes, graphic design plays a role in creating a diagram. Depending on your skills and the level of ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.