Chapter 5. Enabling Business and Enhancing Process

The best shared security elements we reviewed in Chapter 4, “Building the Base,” must be married to business services, which leads to our third and fourth keys to success—enabling business (leading to raised, top-line revenue) and enhancing process (lowering real costs of operations).

Solely focusing on the risk-reduction aspects of a security system is just half the picture. Using security services to improve business is often overlooked. Repeated fire fighting might overshadow the simple question, “How can we use security to improve our business?” This chapter focuses on business enablement in terms of large-scale enterprise software and process enhancement as reflected in internal operations. ...

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