Mapping Security: The Corporate Security Sourcebook For Today's Global Economy

Chapter 13. Outsourcing and Your Map

Outsourcing research and development, application development, business support functions (that is, customer service), business processes and next-generation product development to countries where quality talent can be married to reduced costs is pervasive. Europe and the United States have been the most enthusiastic outsourcers, dispatching work to established locales such as China, India, and the Philippines. The first two countries account for 38 percent of the world’s population,^[1] making jobs competitive and poverty levels typically higher among outsourcing havens.

With costs and risks both rising in the larger outsourcing havens, it is now a good time to inventory your needs and expand your search to ...