The previous chapters outlined the core principles for Enterprise Canvas as a service-design pattern, describing it in terms of overall structure and relationships, as if seen from the outside. To put it into practical use, we now need to look at the inside of each service and flow and the elements that make it work as a service.
As with all previous chapters, we only address a single concept here: the internal content of services and products. However, there is a lot that we need to cover in this one chapter. We need ...