FOUR

Mass Career Customization

The Framework for Aligning the Workplace with the Workforce

If you put people in a world class environment, they will give a world class performance.

—Bill Strickland

Building a corporate-lattice organization requires first and foremost a new mental model. As noted in chapter 1, lattices are prized by mathematicians as uniquely elegant structures that can be repeated at any scale in the theoretical world. In the real world, lattices are platforms for growth, with upward momentum visible along their varying paths. This is precisely the new kind of organizational model that knowledge workers are seeking to advance their careers in tandem with their changing personal lives.

Building a latticelike organization also ...

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