Making Mass Customization Happen
“If you want to build a ship, don’t drum up the men to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea.”
—Antoine de Saint Exupéry
Throughout this book I’ve promoted agility, and in this last part I provide a structure for an agile implementation of mass customization. Unfortunately, I can’t go into too much detail about that process because it will very much depend on the circumstances of what you want to achieve. If there is a big and complex machine at the center of your project, one that will cost more than half of what you plan to invest, then agility will be hard to achieve. But if you have the chance to ...