About the Reviewer
Florian Klaffenbach started his IT carrier in 2004 as the first and second level IT support technician and IT salesman trainee for a B2B online shop. After this, he moved to a small company, working as IT project manager, involved in planning, implementing, and integrating industrial plants and laundries into enterprise IT. After spending some years there, he joined Dell Germany. Here, he started from scratch as an Enterprise technical support analyst and later worked on a project to start Dell Technical Communities and support over social media in Europe and outside the U.S. Currently, he works as a solutions architect and consultant for Microsoft Infrastructure and Cloud specialized on Microsoft Hyper-V, fileservices, System ...
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