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Breakthrough Thinking*
A DSM spreadsheet can help us extract new insights from a supposedly well-understood business process. The case described here—brake system design—is the major iterative portion of the automobile brake system design-and-testing process.
Automotive brake technology is mature. Engineers have considerable experience with brake system design. Yet, using structural analysis to determine which dependencies control the design process led to a significant breakthrough in their thinking—to a strategy that cut time and saved lots of money.
Drivers want automobiles with quiet, smooth brakes that do not require frequent service. To the design engineers, this means brake systems should have little or no brake squeal or brake pulsation ...
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