9 TRANSFORMING THE DIGITAL WORKPLACE
I see robotic technology getting rid of the dangerous, the dirty, and the just plain boring jobs. Some people say, 'You can’t, People won’t have anything to do.' But we found things that were a lot easier than backbreaking labor in the sun and the fields. Let people rise to better things.
Just as we saw in the previous chapter on enhancing the digital customer experience, where we looked at digital experience essentials and digital experience enhancers, there are a number of foundational and disruptive technologies transforming the future workplace for employees. Key among these are mobility, wearables, AR, social networks, intelligent automation, sensors and robotics. In this chapter we’ll ...