CONCLUSION

Now this is not the end. It is not even the beginning of the end. But it is, perhaps, the end of the beginning.

Winston Churchill (1942)1

Now that we’re at the close of our journey to mastering digital business, I hope that the discussion of disruptive technologies, platform business models, digital services mastery and innovation management approaches has helped to shed some light into the practices of today’s digital business leaders and provide a glimpse of what’s to come in the future, along with some strategic considerations, techniques and approaches that you can apply within your own initiatives.

Digital transformation is a broad subject that requires competency across strategy and vision, people and culture, processes ...

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