CHAPTER 7: DEALING WITH REACTIONS WHEN YOU PRESENT YOUR IDEAS
Have you ever been in a situation where you’re trying to influence someone of the benefits of something, but their response indicates that they are cynical or that they may agree with you but they don’t want to actively go along?
In this chapter, we assess the reactions that people have when faced with change, how to influence effectively and present a positive approach, as well as how to deal with people’s reactions.
People’s reactions to new ideas
Imagine that you have just presented an idea for a major change in a process that will impact the rest of your team. There are various reactions among the team that lead you to believe that you have not positively influenced enough people ...
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