Chapter 1. Business Process Modeling – Bridging Business and Technology
"All business does IT" (Information Technology). This was a superlative but a futuristically interesting tweet I came across recently. The impact of information technology on business in recent years has been overwhelming. They are like two large galaxies in our universe, colliding and merging. The current state of this merger can be defined by one term - collaboration. Businesspeople collaborate with information technology (IT) people and use IT services to continuously improve and deliver commercially viable and profitable product/services to their customers.
Collaboration quintessentially needs effective communication, and Business Process Modeling smoothly fits into this ...
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