Customizing the workflow for changes in transitions
In any issue-tracking system, the issues will be created, then moved to the In Progress state, and finally Closed. This is the scenario of a simple workflow with three states: Open, In Progress, and Closed, which would only work in ideal cases, but in real-world cases, the workflows, that is, how the issue will move from one state to another, could be quite complex. For instance, sometimes you need to wait for some information from the client to act further on the issue; there could be a case when someone will review your task before closing. To incorporate such cases, we need the ability to modify these workflows.
Each company has its own processes and software models. In JIRA, it's possible ...
Get Mastering JIRA 7 - Second Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
