CHAPTER 2Data Collection and Preparation

2.1 INTRODUCTION

The journey of data in the realm of marketing is reminiscent of the evolution of a diamond. Much like how a diamond begins as a lump of coal, subjected to heat and pressure to emerge as a brilliant gem, data too starts as a vast, often chaotic raw resource. With the right processes, it transforms into a treasure trove of insights. The comparison, however, goes further. Just as the value of a diamond is not merely in its discovery but in its careful cutting and polishing, the true power of data is not just in its collection but its diligent preparation.

Yet, in the race to keep up with an increasingly digitized marketplace, the importance of this meticulous collection and preparation process is often overlooked. Marketers are eager to jump into the deep waters of analytics, sometimes bypassing the foundational steps that ensure the quality of their results. But much like constructing a skyscraper on shaky ground, skipping or glossing over the data collection and preparation phase can result in unsteady, unreliable outcomes.

One might wonder, why is this process often sidelined? The reasons are multifaceted:

  • Ubiquity of data. The omnipresence of data might give an illusion that it's always ready for use. With every click, like, share, purchase, and even scroll being recorded, there's a misconception that this data is instantly actionable.
  • Misplaced focus. There's a certain allure to the advanced analytical tools and ...

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