Chapter 1Stages of an Implementation Overview
Welcome to the challenging world of implementing business application software. It's not for the faint of heart, and there aren't many guides that show you how to get there. That's the goal of this book—to provide an actionable guide to implement Microsoft's Dynamics systems successfully.
This book is designed for anyone involved in an Enterprise Resource Planning (ERP) or Customer Relationship Management (CRM) implementation. The content is focused on Microsoft Dynamics, as that is what I have spent my career working on. This book can and should be read by anyone in an executive-level leadership position—the chief executive officer (CEO), chief information officer (CIO), and chief financial ...
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