Chapter 20Going Live
Noted philosopher Mike Tyson once said, “Everyone has a plan till they get punched in the face.” I think that's a great way of thinking about the process of going live on ERP or CRM software. You spend all of this time planning, and then you have to be ready to bob and weave at the last moment to avoid some unforeseen pitfalls.
The goal of this chapter is to help you prepare for all of the potential pitfalls and to put you in good position to avoid that punch to the face.
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