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Configuring the customer service portal

To configure the Dynamics 365 customer service portal, the following steps need to be performed:

Go to the https://portal.office.com/ website, enter your credentials, and click on the Admin section:

Go to the Dynamics 365 section, as shown:

Select your instance using the Dynamics 365 instance picker and go the APPLICATIONS tab. Find and select Portal-Add On and click on MANAGE:

The portal configuration ...

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