Mastering Microsoft Dynamics 365 Customer Engagement - Second Edition

Creating a business rule

Here's how you can create a business rule:

1. First, navigate to the solution and the entity for which the business rule is to be created:

The following screenshot shows all the Entities:

Solution

2. In the components, click on Business Rules to create/modify a business rule:

New business rule

3. Click on the New button to the business rule:

4. To set the scope of the business rule, click on the Scope drop-down menu. It ...