Chapter 1

Putting Exchange Server 2013 in Context

Email is one of the most visible services that IT professionals provide; most organizations have become dependent on “soft” information to run their business. As a result, users have developed an attachment to email that goes beyond the hard value of the information it contains. If there’s a problem with email, it affects users’ confidence in their ability to do their jobs—and their confidence in IT.

Microsoft’s Exchange Server products play a key role in electronic messaging, including email. This chapter is a high-level primer on Exchange Server–based email administration and good administration practices, and it prepares you to put Exchange Server 2013 into the proper context. An experienced ...

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