E911 and Location Information Services
Being able to dial emergency services is probably the most critical requirement for any telephony system. Face it: If someone needs emergency services, something serious is probably happening.
Although Office Communications Server 2007 and R2 were both capable of calling emergency services, Lync Server 2010 and Lync Server 2013 are also compliant with the North American requirement to provide location-based data with calls, known as Enhanced 911, or E911.
If you have experience with configuring Lync Server 2010 for E911, then this chapter will be familiar to you. The only additional information included here is reference to Emergency Location Identification Number (ELIN) gateway support, which ...