Extended Voice Functionality
As organizations start to migrate their enterprise telephony to Microsoft Lync, they often require more functionality than is available within the core Enterprise Voice (EV) functionality. To fulfill the most common of these requirements, Microsoft has provided the following extended voice functions: dial-in conferencing, Response Groups, Call Park, and unassigned numbers.
For organizations that require additional functionality, a number of independent software vendors (ISVs) provide applications designed for Microsoft Lync; additional details of these and other third-party applications can be found in Chapter 19, “Third-Party Integration.”
In this chapter, you will learn to: