Chapter 2Teams, Channels, Chats, and Apps
One of the challenges organizations had before Teams was drowning in emails with email-upon-email responses. People were challenged with the back and forth in emails to coordinate when to meet and what platform to use. Drowning in emails is becoming a thing of the past. As more organizations are using Teams, it's making it so much easier for people to have structured conversations as well as meet inside and outside their organization. Microsoft Teams consists of teams, channels, chats, and apps. You can use the basic features to communicate and collaborate, or you can extend the functionality by integrating apps in Teams to automate workflows and other business processes based on your needs.
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