Monitoring and improvements - NFRs

Each non-functional requirement has a set of sub-qualities and metrics that are associated with each sub-quality. How does the service in question perform against the service quality targets set for the service? This question can be answered with the Enterprise Monitoring and Management (EMM) architecture and capabilities. EMM tools can help with business, service, and resource monitoring and reporting. Measurable and reportable metrics that map to the non-functional requirements are key for non-functional requirements monitoring. SMART metrics are Specific, Measurable, Achievable, Relevant, and Time-bound.

Non-functional requirements themselves can be performance targets for certain key metrics. For example, ...

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