book

Mastering Project Human Resource Management: Effectively Organize and Communicate with All Project Stakeholders

Name: Mastering Project Human Resource Management: Effectively Organize and Communicate with All Project Stakeholders
Author: Harjit Singh
ISBN: 9780133838091

by Harjit Singh

December 2014

Beginner

272 pages

4h 39m

English

Pearson

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About This eBook
Title Page
Copyright Page
Contents
About the Author
Introduction
Section I: Initiating Stage
1. Stakeholder Identification and Analysis
Learning ObjectivesWhat Is a Stakeholder?Types of StakeholdersPolicy-Level StakeholdersImplementation-Level StakeholdersStakeholder Identification and AnalysisPurposeScopeTimingMechanismSummaryKey TermsCase Study: From Shopping Mall Project to an Outlet Mall Project—A Case Study for a Stakeholder AnalysisBackgroundWhy Did the Original Project Fail?New ApproachConclusionCase Study QuestionsChapter Review and Discussion QuestionsReference Notes
Section II: Planning Stage
2. Planning Human Resource Management
Learning ObjectivesPurposeScopeTimingMechanismHow to Plan Project Human Resource ManagementUnderstand the Project Framework and ApproachDetermine the Resources Required to Complete the Project WorkUnderstand the Project EnvironmentConsult the Historical Organizational Project ArtifactsConsult Subject Matter ExpertsUnderstand Organizational BehaviorDetermine the Format for Documenting Project Roles and ResponsibilitiesDevelop the Human Resource Management PlanSummaryKey TermsCase Study: A Case of Failed Human Resource Management PlanningWhat Led to the Roadblock?ConclusionCase Study QuestionsChapter Review and Discussion QuestionsReference Notes

3. Planning Communications Management
Learning ObjectivesPurposeScopeTimingMechanismHow to Plan Project Communications ManagementReview the Project Management PlanObtain Stakeholder Information from the Stakeholder RegisterUnderstand the Project EnvironmentReview the Historical Organizational Project ArtifactsUtilize Appropriate Project Communication Methods and ToolsDevelop a Communications Management PlanUpdate the Current Project DocumentsSummaryKey TermsCase Study: An Effective Communications Management Plan Devised to Save People from the Clutches of CancerCommunications Management PlanTailoring the MessageUsing the Right Communications ChannelsCase ConclusionCase QuestionsChapter Review and Discussion QuestionsReference Notes
4. Planning Stakeholder Management
Learning ObjectivesPurposeScopeTimingMechanismHow to Plan for Stakeholder ManagementUnderstand Project Framework and ApproachObtain Stakeholder InformationUnderstand the Project EnvironmentConsult Historical Organizational Project ArtifactsConsult Subject Matter ExpertsPerform Stakeholder Engagement AnalysisSynthesize Stakeholder Management Planning InformationStakeholder Engagement StrategyStakeholder Management PlanSummaryKey TermsCase Study: First City Bank Implements an ERP SystemCase QuestionsChapter Review and Discussion QuestionsReference Notes
Section III: Developing and Managing (Executing) Stage
5. Acquiring Project Human Resources
Learning ObjectivesPurposeScopeFactors Influencing the Scope of the Project Human Resource AcquisitionTimingMechanismHow to Acquire Project Human ResourcesSummaryKey TermsCase Study: An Unusual Challenge—Immediate Staffing for a Government ProjectChallengeActionConclusionCase Study QuestionsChapter Review and Discussion QuestionsReference Notes
6. Developing Project Human Resources
Learning ObjectivesPurposeScopeTimingMechanismHow to Develop Project Human ResourcesReview Project Staff AssignmentsReview Human Resource Management PlanDetermine Resource AvailabilityUtilize Project Human Resource Management ToolsCoaching and TrainingTeam-Building ActivitiesTips for Effective Team BuildingKickoff MeetingsGround RulesCo-LocationRecognition and RewardsHuman Resource (Team Member) AssessmentsConduct Team Performance AssessmentsUpdate Project Environment InformationCheck Point: Measuring the Success of Team Development EffortsSummaryKey TermsCase Study: A Focus on Competency Development and Training Doubles the Success Rate of New InitiativesCompanyChallengeSolutionResultsCase Study QuestionsChapter Review and Discussion QuestionsReference Notes
7. Managing Project Human Resources
Learning ObjectivesPurposeScopeTimingMechanismBasic Control ProcessBaseline, Planned, or Reference InputActual InputControl ProcessFeedbackHow to Manage Project Human ResourcesReview Project Staff AssignmentsReview Human Resource Management PlanMonitor and Control Team PerformanceBaseline, Planned, or Reference Input (Wanted Team Performance)Actual Input (Assessed Team Performance)Determine Team Performance VarianceFeedbackReview Project Work Performance Status ReportsUtilize Project Human Resource Management ToolsInterpersonal SkillsProject Performance EvaluationsTeam Conflict ManagementManage IssuesManage Change RequestsUpdate Project Management PlanUpdate Project Current, Operational, or Living DocumentsUpdate Project Environment InformationUpdate Historical Organizational Project ArtifactsSummaryKey TermsCase Study: Omega MachineChallengeSolutionResultsCase Study QuestionsChapter Review and Discussion QuestionsReference Notes
8. Managing Project Communications
Learning ObjectivesPurposeScopeTimingMechanismHow to Manage Project CommunicationsReview Communications Management PlanProcess Work Performance ReportsUnderstand Project EnvironmentReview Historical Organizational Project ArtifactsUse Project Communications Management ToolsInformation Management SystemsPerformance ReportingConduct Project CommunicationsUpdate Project/Communications Management PlansUpdate Current Project DocumentsUpdate Historical Organizational Project ArtifactsSummaryKey TermsCase Study: Project Communications Management: Best Practices in PracticeCase Study QuestionsChapter Review QuestionsReference Notes
9. Managing Stakeholder Engagement
Learning ObjectivesPurposeScopeTimingMechanismHow to Manage Stakeholder EngagementDetermine Whom to Engage and How to EngageUtilize Soft Skills EffectivelyCollect Project Changes InformationConsult Historical Organizational Project ArtifactsDocument Change Requests Generated from Managing Stakeholder EngagementDocument Changes to Stakeholder RequirementsUpdate Project Logs and Risk RegisterProject Logs UpdateStakeholder Register UpdateRecord Updates to Historical Organizational Project ArtifactsSummaryKey TermsCase Study; Solenoid Electric India Limited—Using Its Core Values to Lead the Way in Effective Stakeholder Engagement ManagementStakeholder Engagement StrategiesManaging Stakeholder EngagementInternal Stakeholder EngagementExternal Stakeholder EngagementStakeholder ConflictConclusionCase Study QuestionsChapter Review and Discussion QuestionsReference Notes
Section IV: Controlling Stage
10. Controlling Project Communications
Learning ObjectivesPurposeScopeTimingMechanismHow to Control Project CommunicationsObtain Communications Performance DataObtain Baseline (Planned) InformationReview Project Communications IssuesReview Historical Organizational Project ArtifactsUtilize Communications Control ToolsMonitor and Control Project Communications PerformanceBaseline, Planned, or Reference Input (Wanted Performance)Actual Input (Assessed Communications Performance)Determine Communications Performance VarianceSynthesize and Disseminate Project Work Performance InformationUpdate Project Management PlanUpdate Current Project DocumentsUpdate Historical Organizational Project ArtifactsSummaryKey TermsCase StudyChallengeSolutionResultsCase Study QuestionsChapter Review and Discussion QuestionsReference Notes
11. Controlling Stakeholder Engagement
Learning ObjectivesPurposeScopeTimingMechanismHow to Control Stakeholder EngagementObtain Baseline, Planned, or Reference InformationObtain Actual Work Performance Data (Actual Input)Review Project Current, Operational, or Living DocumentsUtilize Stakeholder Engagement Control ToolsMonitor and Control Stakeholder Engagement PerformanceSummaryKey TermsCase StudyThe City of Mayflower Community Center Construction ProjectCase Study QuestionsChapter Review and Discussion QuestionsReference Notes
Index

Content preview from Mastering Project Human Resource Management: Effectively Organize and Communicate with All Project Stakeholders

4. Planning Stakeholder Management

Learning Objectives

After reading this chapter, you should be familiar with:

• Importance of stakeholder management planning

• Scope of stakeholder management planning

• Mechanism of stakeholder management planning process

• Stakeholder management planning process flow

• Stakeholder engagement levels

• Stakeholder engagement matrix

• Stakeholder engagement strategy

• Stakeholder management plan

• Tips for effective stakeholder management planning

“Your stakeholders’ biggest enemy is simply the unknown.”

—Gavin B Davies, Tremendous Training

Planning for stakeholder management involves describing how the project will effectively manage the engagement of various stakeholders in the project throughout the project ...

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Making Projects Work: Effective Stakeholder and Communication Management

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Mastering Project Human Resource Management: Effectively Organize and Communicate with All Project Stakeholders

by Harjit Singh