7. Managing Project Human Resources
Learning Objectives
After reading this chapter, you should be familiar with:
• Importance of managing project human resources
• Scope of managing project human resources
• Mechanism of managing human resources
• Process flow for managing project human resources
• Project work and team performance management
• Tools for effective team management
• Project manager soft competencies
• Project team conflict management techniques
“Project managers function as bandleaders who pull together their players each a specialist with individual score and internal rhythm. Under the leader’s direction, they all respond to the same beat.”
—L.R. Sayles, Professor Emeritus, Columbia University Graduate School of Business
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