10. Controlling Project Communications

Learning Objectives

After reading this chapter, you should be familiar with:

• Importance of controlling project communications

• Scope of project communications control process

• Mechanism of project communications control process

• Project communications control process flow

• Project communications control tools

• Tips for enhancing the effectiveness of project communications control

“Evaluate what you want because what gets measured gets produced.”

—Dr. James Belasco, founder of San Diego State University’s Management Development Center

For effective and efficient project communications, it is essential for a project manager to check periodically that the right information is distributed to the right ...

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