11. Controlling Stakeholder Engagement

Learning Objectives

After reading this chapter, you should be familiar with:

• Importance of controlling stakeholder engagement

• Scope of stakeholder engagement control process

• Mechanism of stakeholder engagement control process

• Project stakeholder engagement control process flow

• Control process

• Actual versus planned performance inputs

• Performance variance

• Tips for effective stakeholder engagement control

“Productivity and efficiency can be achieved only step by step with sustained hard work, relentless attention to details, and insistence on the highest standards of quality and performance.”

—J. R. D. Tata (Jehangir Ratanji Dadabhoy Tata), Indian businessman, aviation pioneer, and former ...

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