CHAPTER 4

Models/Methods/Artifacts

A Model20 is a simplified representation or framework that captures essential aspects of a complex system, process, or phenomenon. It serves as a tool for understanding, analyzing, or predicting behaviors, interactions, or outcomes within a specific context.

4.1 Commonly Used Models

1. Situational Leadership Model

Definition: Situational Leadership is a leadership style framework developed by Paul Hersey23 and Ken Blanchard (model measures competence, commitment), emphasizing the adaptability of leadership styles based on the readiness or maturity of followers. Others include OSCAR:20 Outcome, Situation, Choices/Consequences, Actions, and Review.

Key Components: Four leadership styles – Directing, Coaching, ...

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