SUMMARY

Each employee is an individual. As we said earlier, they are influenced by, for example, their families, how they were brought up, their workplace and their external environment. All of these influences are constantly changing. But the firm has a number of people risk management activities to use, from criminal charges to training, engagement and reward. A good example is from the Scottish Environmental Protection Agency:

Champion

Recognise and reward

Compliant

Engage

Confused

Enable

Careless

Educate

Chancer

Engage

Criminal

Hit them hard

In the end, if we choose the right people, make sure they are clear about their role and the importance of their job, give them opportunities to develop and learn, pay them according ...

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