The ServiceNow platform provides a rich functional interface for getting things done, whether you are building a new application or using it. Chapter 1, ServiceNow Foundations, looked at some basic elements, such as creating tables and fields to store your data, and how your data is displayed in tables and fields. This chapter builds on those fundamentals, looking at more ways to connect and model data, build applications faster, and prevent unintended consequences through conflicts. It's a little like having an architect providing that extra flourish to make our hotel not only sturdy, but also work well.
In this chapter, we will cover the following topics: