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Mastering ServiceNow Scripting
book

Mastering ServiceNow Scripting

by Andrew Kindred
February 2018
Intermediate to advanced content levelIntermediate to advanced
226 pages
5h 13m
English
Packt Publishing
Content preview from Mastering ServiceNow Scripting

Script examples

Now we've looked at some server- and client-side Glide classes, we can take a look at some examples of using these methods and properties in some slightly more complex blocks of code to achieve our goals in ServiceNow.

Let's start by having a look at some GlideRecord examples.

This time, we'll use GlideRecord multiple times, one inside another. This is a technique you will no doubt use quite often as you progress with your scripting. It has certainly served me well over the years.

In this example, we'll take a look at creating a problem record for every critical priority incident:

var incRec = new GlideRecord('incident');incRec.addQuery('priority', 1);incRec.query();while (incRec.next()) { //Critical incident found, create ...
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Publisher Resources

ISBN: 9781788627092Supplemental Content