One of the most common JavaScript APIs is the GlideRecord class, which is extremely handy and will fast become a staple of most scripting. GlideRecord is a way of finding and counting records in ServiceNow based on many different queries. It is quite similar to a SQL statement if that is something you are familiar with.
Let's have a look at how to use GlideRecord.
We'll take a look at how to query all the records in a particular table. The format of the GlideRecord script for this is shown in the following, with table_name being the only parameter. This needs to be the table name rather than the table label:
new GlideRecord('<table_name>');
We will set a variable to hold the GlideRecord object and define the table that will be ...
