October 2016
Intermediate to advanced
656 pages
13h 42m
English
Content preview from Mastering ServiceNow - Second EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Approving tasks
An important step in many applications is obtaining the approval to proceed. This may be due to a financial outlay, risk to the business, or simply getting the validation that you are doing the right thing.
There are several ways to get approval in ServiceNow. Workflow is the most powerful. For very simple scenarios, however, Approval Rules may be sufficient (available under System Policy > Rules > Approval). These allow you to hardcode a specific user or group or use a script to determine who will be asked to make a decision if the condition matches.
When an Approval record is generated, it is always associated with a single person. That person has two choices: to approve or reject. The decision of that person is taken into account ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.