October 2016
Intermediate to advanced
656 pages
13h 42m
English
Content preview from Mastering ServiceNow - Second EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Tracking each page request
Each time that a user attempts to access something in ServiceNow-a list, a form, or anything else-the request is logged along with several useful data points in the Transaction Log:
- The exact date and time at which the request was managed
- The type of item, which includes Form, REST, List, Scheduler, Report, and SOAP.
Note
You may notice just how many REST requests UI16 runs for Connect. Sometimes they become overwhelming, so you may want to filter them out. Note that AJAX requests are not recorded.
- The URL that often includes the query or record that was being accessed, for example,
x_hotel_maintenance_list.do?sysparm_query=active=true.Tip
If the request is an update to a record, this will most likely occur through a UI action ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.