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Mastering Skype for Business 2015 by Keith Hanna

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Appendix C Using Persistent Chat Effectively

Combining the immediacy of instant messaging with multiparty outreach—via Persistent Chat, a configurable component in Skype for Business Server 2015—is transforming how groups and individuals communicate by facilitating real-time discussion.

You learned how to install Persistent Chat in Chapter 8, “Installation.” However, with functionality potentially as complex as Persistent Chat, this isn’t enough. This appendix will cover some real-life use case examples of how chat-enabled collaboration tools can be used effectively in a global business environment to share knowledge, communicate more efficiently, save time, and keep abreast of up-to-date news that can impact the business.

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