book

Mastering Skype for Business 2015

by Keith Hanna

April 2016

Intermediate to advanced

912 pages

26h 14m

English

Sybex

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What You Need to Run Skype for Business Server 2015What’s InsideThe Mastering SeriesConventions Used in This BookHow to Contact the Author
Understanding the Skype for Business ClientUnderstanding Skype for Business Server 2015Understanding the Voice CapabilitiesUnderstanding the Unified Communications Managed API CapabilitiesThe Bottom Line
Understanding SIP’s OriginsThe Session Initiation Protocol in DepthThe Bottom Line
Securing External AccessUnderstanding Core SecurityProviding Security AdministrativelyThe Bottom Line
User ClientsClient ConfigurationDiscovery and ConnectionPersistent Chat ClientConferencing ClientsVirtualized ClientsLegacy ClientsThe Bottom Line
Mobile Client CapabilityManaging Mobile ClientsDeploying and Configuring Mobility on Skype for Business Server 2015The Bottom Line
USB DevicesIP Desk PhonesMeeting Room DevicesVideo EndpointsIntegrating with Hardware Video Conferencing PlatformsThe Bottom Line
Capturing the RequirementsUnderstanding the BasicsUsing the Capacity Planning ToolsetInstallation PrerequisitesThe Bottom Line

Getting Up and Running with Skype for BusinessCompleting Post-deployment TasksConfiguring External AccessExecuting Enterprise DeploymentsThe Bottom Line
Understanding MigrationConsidering Client Pain PointsMigrating to Skype for BusinessUpgrading to Skype for BusinessThe Bottom Line
Putting Skype for Business Online in ContextUnderstanding Hybrid Voice and Cloud PBXConfiguring for Office 365Configuring Skype for Business Online for HybridImplementing Cloud PBXMigrating to Hosted VoicemailThe Bottom Line
Introducing RBACUnderstanding the Standard RolesCreating New RolesManipulating RolesThe Bottom Line
User Configuration BasicsUnderstanding Skype for Business PoliciesManipulating PoliciesChoosing the Right Policy for the JobThe Bottom Line
Deploying the ArchitectureConfiguring PoliciesDeploying the Reporting PackInterpreting the Monitoring Server ReportsMonitoring Service with the Management Pack
Understanding the Power of UCIntroducing Skype for Business to Your BusinessThe Bottom Line
Covering the BasicsUsing Logging to Identify ProblemsAdvanced Troubleshooting MethodsThe Bottom Line
The BackstoryUnderstanding the Voice CapabilitiesUnderstanding the Voice ArchitectureConfiguring Enterprise VoiceThe Bottom Line
Understanding Call Admission ControlDesigning for Call Admission ControlConfiguring Call Admission ControlIdentifying Calls on a NetworkReporting on Call Admission ControlThe Bottom Line
Understanding E9-1-1Configuring E9-1-1Configuring Location InformationThe Bottom Line
Setting Up Dial-in ConferencingDefining Response GroupsUnderstanding Call ParkConfiguring Unassigned NumbersThe Bottom Line
Versions of SQL ServerMigrating SQL Server Databases to AlwaysOn Availability GroupsSQL Server Databases and PermissionsThe Bottom Line
Configuring Load BalancersImplementing Reverse ProxiesUnderstanding GatewaysIntegrating with Your PBXThe Bottom Line
Integrating Skype for Business with ExchangeIntegrating Skype for Business with SharePointIntegrating Skype for Business Server with Office Web Application ServerThe Bottom Line
Understanding Development OptionsConfiguring the InfrastructureThe Bottom Line
Chapter 1: What’s in Skype for BusinessChapter 2: Standards and ProtocolsChapter 3: SecurityChapter 4: Desktop ClientsChapter 5: Mobile ClientsChapter 6: DevicesChapter 7: Planning Your DeploymentChapter 8: InstallationChapter 9: Migration and UpgradesChapter 10: Online and HybridChapter 11: Role-Based Access ControlChapter 12: User AdministrationChapter 13: Archiving and Monitoring RolesChapter 14: Planning for AdoptionChapter 15: TroubleshootingChapter 16: Getting Started with VoiceChapter 17: Call Admission ControlChapter 18: E9-1-1 and Location Information ServicesChapter 19: Extended Voice FunctionalityChapter 20: SQL ServerChapter 21: Reverse Proxies, Load Balancers, and GatewaysChapter 22: Exchange, SharePoint, and Office Web Application ServerChapter 23: Skype for Business 2015 Development
Why Use PowerShell?Understanding Command SyntaxManaging OutputRunning ScriptsUsing Regular Expressions
Introduction to Persistent ChatExamples of Role-Based Solutions for Persistent ChatIntegrate your SystemsExamples of Industry-Based Solutions for Persistent ChatBetter “Unification” of Data

Content preview from Mastering Skype for Business 2015

Appendix C Using Persistent Chat Effectively

Combining the immediacy of instant messaging with multiparty outreach—via Persistent Chat, a configurable component in Skype for Business Server 2015—is transforming how groups and individuals communicate by facilitating real-time discussion.

You learned how to install Persistent Chat in Chapter 8, “Installation.” However, with functionality potentially as complex as Persistent Chat, this isn’t enough. This appendix will cover some real-life use case examples of how chat-enabled collaboration tools can be used effectively in a global business environment to share knowledge, communicate more efficiently, save time, and keep abreast of up-to-date news that can impact the business.

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ISBN: 9781119225355Purchase book

Mastering Skype for Business 2015

by Keith Hanna

Appendix C Using Persistent Chat Effectively

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

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Publisher Resources

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,and much more.

You might also like

Unleashed Skype for Business

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Managing the Store & DAG: EXCERPT from Microsoft® Exchange Server 2013 Inside Out

Introducing Microsoft Teams: Understanding the New Chat-Based Workspace in Office 365

Publisher Resources

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.